Generative AI in Call Centers: How to Transform and Scale Superior Customer Experience
Iguazio
MARCH 31, 2024
For more details on this topic, you can watch the webinar this blog post is based on. Oana Cheta, Partner and Lead Gen AI Service Ops for North America at McKinsey & Company and Yaron Haviv, Co-Founder and CTO of Iguazio (acquired by McKinsey), share insights, examples and more details.
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