How an IT Help Desk and Other Tools Can Reduce IT Support Tickets
Smart Data Collective
SEPTEMBER 9, 2022
It’s probably impossible to run a business without receiving at least a few support tickets. There are ways to reduce the number of IT support tickets you receive and bring them down to a normal level. The Importance of Reducing Support Ticket Volume. By one count, the average cost of handling a support ticket is roughly $1.60
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