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Capital One’s New Forrester Study Reveals Key Challenges Data Leaders Face Deploying Self-service Data Strategies

insideBIGDATA

Capital One Software released a new commissioned study, "Leverage Self-service Data Strategies to Drive Business Value," by Forrester Consulting that reveals the biggest challenges data leaders face when implementing a self-service data strategy across their organization.

Big Data 418
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Beyond basics: Six tips for an exceptional customer service strategy

IBM Journey to AI blog

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Why customer service is growing in importance Customer service is more important than ever.

AI 68
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Is Big Data Important In Your Social Media Customer Service Strategy?

Smart Data Collective

Social media has been central to customer service strategies for the past few years. They have found that more effective data analytics technology has made it easier for them to optimize customer service processes through social media. Key Principles to Using Big Data in Your Customer Service Strategy.

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NEC Develops Marketing Strategy Planning & Effectiveness Simulation Technology Using Generative AI

insideBIGDATA

NEC Corporation (NEC; TSE: 6701) has developed a marketing strategy planning & effectiveness simulation technology that utilizes generative AI to identify latent needs of customers and generate optimal measures. NEC aims to launch services with this technology in 2024

AI 195
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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Decoding the Data-Driven Journey: Insights from Paisabazaar’s CEO 

Analytics Vidhya

Unveil the secrets behind Naveen’s remarkable career, from navigating the banking and financial services domains to pioneering data-centric strategies in India’s evolving digital landscape. Introduction In this episode of Leading with Data, Kunal Jain engages in a conversation with Naveen Kukreja, CEO of Paisabazaar.

Analytics 312
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Revolutionize Your Online Business: How AI in E-Commerce Transforms the Industry

Data Science Dojo

AI in E-commerce helps businesses understand consumer preferences and profiles to tailor their offerings and marketing strategies effectively, thereby enhancing the shopping experience and increasing customer satisfaction and loyalty. Learn more about how AI is helping content creators to improve their skills 4.

AI 398