Chatbot Statistics: What Businesses Need to Know About Digital Assistants
Chatbots Life
APRIL 19, 2024
Businesses are automating sales and support services, enabling timely services at reduced costs. Chatbots have the potential to automate 30% of tasks performed by today’s contact center staff. Digital assistants are most frequently employed in sales (41%) and client services (37%). annually, reaching $15.5 billion by 2028.
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