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Application of Generative AI Chatbot in Customer Service

Chatbots Life

According to Salesforce , 79% of customers are willing to provide pertinent information about themselves if it leads to personalized interactions that make them feel recognized and understood right away. Customer Reviews : Chatbots can help businesses gather customer feedback and reviews in a more efficient and personalized way.

AI 96
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AI-Based Voice Assistance Capabilities

Becoming Human

Intelligent virtual assistants such as Appleā€™s Siri, Amazon Alexa, Google Now, and Microsoft Cortana perform important business functions for personalized and engaging customer service. Alexa Echo devices come in many forms from an assistant with a built-in camera to a TV-style assistant.

AI 124
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Simplify access to internal information using Retrieval Augmented Generation and LangChain Agents

AWS Machine Learning Blog

Despite using Amazon Comprehend to filter out personal data that may be provided through user queries, there remains a possibility of unintentionally surfacing personal or sensitive information, depending on the ingested data. Identifying users and their actions allows the solution to maintain traceability.

AWS 89
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Generative AI Trends: Transforming Business and Shaping Future

Chatbots Life

Generative AI Trends Reshaping Business Landscapes Emerging Generative AI Technology Trends Text, Image & Video Generation Generative artificial intelligence tools can produce diverse forms of content. Musicians and audiences expect a future where music becomes an even more immersive and dynamic art form.

AI 52