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Understanding the Power of Feedback Analytics 

insideBIGDATA

In this contributed article, Ryan Stuart is the co-founder and CEO of Kapiche, discusses feedback analytics and how it is a means to unlock deeper customer insights, with five concrete examples of how to use feedback analytics to drive innovation and growth.

Analytics 397
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Microsoft’s AllHands Aims to Transform Feedback Analysis

Analytics Vidhya

Introduction Today, user feedback is invaluable for developers and companies aiming to refine their products and services. The ability to sift through vast amounts of user-generated feedback efficiently and effectively is crucial for driving innovation and meeting user needs.

Analytics 290
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Understanding Reinforcement Learning from Human Feedback

Analytics Vidhya

Reinforcement Learning from Human Feedback (RLHF) is where machines learn and grow with a little help from their humans! In this article, we dive into the exciting world of RLHF, where machines […] The post Understanding Reinforcement Learning from Human Feedback appeared first on Analytics Vidhya.

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Enhancing Customer Surveys Feedback Analysis with Large Language Models

Analytics Vidhya

Introduction Welcome to the world of customer feedback analysis, where the unmined wealth of customer opinions can shape your business’s triumph. In today’s cutthroat competition and with large language models, comprehending customer thoughts is no longer a luxury but a necessity.

Analytics 301
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LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

They're often developing using prompting, Retrieval Augmented Generation (RAG), and fine-tuning (up to and including Reinforcement Learning with Human Feedback (RLHF)), typically in that order.

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Starling-7B: LLM with Reinforcement Learning from AI Feedback

Analytics Vidhya

The research team at UC Berkeley introduces Starling-7B, an open-source large language model (LLM) that employs Reinforcement Learning from AI Feedback (RLAIF).

AI 280
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Microsoft Introduce AllHands: LLM Framework for Large-Scale Feedback Analysis

Analytics Vidhya

Traditionally, analyzing large volumes of user feedback, often presented as open-ended text (verbatim feedback), has been a cumbersome task. Existing methods rely heavily on human labeling of data to train machine learning models.