Smart Data Collective

JUNE 3, 2021

One way that it can help is when customers need a lump-sum cash payment. Banks and insurance firms are deriving high benefits from AI in customer engagements, yet the initiatives are not scaled,” the report states. However, there are multiple other reasons that life insurance companies use machine learning as well.

Machine Learning 98

Machine Learning Machine Learning Big Data Big Data 98

IBM Journey to AI blog

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Chatbots can: Provide fast answers to customer inquiries No one likes to wait for an answer.

Natural Language Processing 95

Natural Language Processing Machine Learning Machine Learning AI 95

Hacker News

MAY 13, 2024

Federal investigators say Khoroshev ran LockBit as a “ ransomware-as-a-service ” operation, wherein he kept 20 percent of any ransom amount paid by a victim organization infected with his code, with the remaining 80 percent of the payment going to LockBit affiliates responsible for spreading the malware. Image: treasury.gov.

Algorithm 181

Algorithm 181

AWS Machine Learning Blog

MAY 7, 2024

Tasks such as routing support tickets, recognizing customers intents from a chatbot conversation session, extracting key entities from contracts, invoices, and other type of documents, as well as analyzing customer feedback are examples of long-standing needs. We also examine the uplift from fine-tuning an LLM for a specific extractive task.

ML 95

ML ML Natural Language Processing AWS 95