Remove Artificial Intelligence Remove Data Silos Remove White paper
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Why Legacy CCM Systems Are Costing You Customers and Employees

Precisely

Data silos Limited integration capabilities Fragmented communications Workflow problems Limited scalability The fact is, your legacy systems can create great risks for your business. The Challenges of Legacy CCM Technology First, let’s dive deeper into what’s pushing this need for CXPs. Do any of these common barriers feel familiar?

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Meet the Final Winners of the U.S. PETs Prize Challenge

DrivenData Labs

In addition to soliciting over 50 white papers describing the conceptual approach and benefits of different solutions, this challenge also experimented with ways to push forward the applied implementation and evaluation of solutions in a common environment and a red teaming contest to pressure test their assumptions.