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Going beyond AI assistants: Examples from Amazon.com reinventing industries with generative AI

Flipboard

The quality assurance process includes automated testing methods combining ML-, algorithm-, or LLM-based evaluations. The process includes Amazon.com experts for initial evaluation and selling partner input for acceptance or edits. This provides high-quality output and enables ongoing enhancement of AI models.

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SAP SuccessFactors Brings More AI To HCM And HR At Sapphire 2025 Event

MoorInsights for Forbes

In this context, ensuring robust data governance and maintaining user trust will be paramount — for SAP and every other vendor in the industry — as AI handles increasing amounts of sensitive employee data and a broader range of HR tasks. AI is being used more widely in HR all the time, and it’s certainly not going away.

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